I've been going to dealer service departments for more years than I can count. Most often it's a dreaded experience. But yesterday, Michael Bass, Service advisor, at Muller Honda rose to the top of my list for BEST experiences at a dealer. So nice, thorough, quick.... Bottom line I highly recommend Michael and Muller Honda. Ed Dillon, Pres.Wheels of Chicagoland(Northbrook)
I HAVE BEEN A CUSTOMER OF MULLER HONDA FOR MANY YEARS. I TRADED MY 2003 HONDA ACCORD FOR A NEW 2010 HONDA ACCORD AND RECENTLY TRADED MY 2010 FOR A NEW, EXCITING 2018 HONDA ACCORD. I AM ALWAYS TREATED WELL AND THE BUYING EXPERIENCE WAS EASY. I FEEL WELL TAKEN CARE OF BY THE PEOPLE AT MULLER.
After reviewing several makes of cars my husband and I had three SUV in mind. We went to Muller Honda for CR-V first because they had a lot of inventory and we did not want to have to wait. Jason was so knowledgeable about the car, and he was enthusiastic but not pushy at all. He made the buying experience pleasurable. We decided right there and then if the price was right, we would just purchase from him. We will use this dealership again.
Two generations of my family has loved this service department. For years they have been very trustworthy and affordable compared to other dealers (and I've tried several closer to my home and work with no luck) Their reservation system is extremely fast and convenient. Nice waiting area and sales team (both used and new). Highly recommended.
Johnny Ibrahim was a awesome service manager and his team did a great job.
I was in the market for a new Honda CR-V. I already did my research and picked out the desired trim and color, and I was ready to purchase the vehicle. Pawel Pieniazek had returned my inquiry within few hours (super fast), and we were able to agree on the price via email. I went over to the Muller Honda dealer later that day, and everything was done within an hour!! ONE HOUR!! Mr. Pieniazek was very professional and courteous, and I'd highly recommend to see him if you're in the market for a new Honda. The entire dealership was a great experience, very attentive and yet not pushy at all. Also, I really appreciate that fact that it had a so many different cars and trims available in the showroom, which makes me a lot comfortable to sit in them and test them out. Highly recommend this place!!
Jason was terrific. Very patient and highly authoritative knowledge of the sale. Attentive easy going. Makes you feel right at home. Great experience. Daniel Platt